Returns & Exchanges

At Ygwigs, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original, unaltered condition. If your wig or hairpiece doesn't meet your expectations, our streamlined process ensures a quick exchange or refund.

1

Initiate Your Request

Contact our customer support team via email within 30 days of receiving your order to obtain a Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Ensure the item is unworn, uncut, and in its original packaging with all tags attached before securely sealing it for shipment.

3

Ship the Item

Affix the provided return label or use a trackable shipping service to send the package back to our designated quality control facility.

4

Inspection and Refund

Once our specialists verify the item's condition, we will process your refund or ship your exchange item within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing